Welcome to Virtual Vet Techs

It’s like having a Vet Tech in your pocket

Virtual Services for Veterinarians Servicing in Canada & the US

Welcome to Virtual Vet Techs, your trusted partner in supporting veterinarians in their practice. We understand the challenges that veterinarians face and our goal is to let you know that you are not alone. We offer a range of services designed to assist you with research, education, and customer care management.

Unlike traditional call centers, Virtual Vet Techs is a team-based business that prioritizes building a rapport with both veterinarians and their clients. We believe in providing a more personal and reliable experience. When you reach out to us, you can expect to speak with the same dedicated team members who are familiar with your practice and the unique needs of your patients.

Our invaluable triage care sets us apart from other call centers. We go beyond simply booking appointments by offering specialized triage services. For example, if a cat is experiencing vomiting, our experienced team can assess the situation and determine whether emergency care is necessary, providing you with crucial information to make informed decisions.

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SERVICES

APPOINTMENT

At Virtual Vet Techs, we understand that your focus should be on your patients. That’s why we offer support as experienced customer care managers, ensuring that you stay connected to your patients while we handle the administrative tasks. We pride ourselves on our high standard of care and our ability to navigate the challenges of the veterinary field.

Distance is not a barrier for us, as we are a virtual service. Whether you’re located in London, ON or anywhere else, we can provide the support you need. To learn more about how Virtual Vet Techs can assist your practice, we invite you to set up a free consultation. Click below to get started. For inquiries, please reach out to us via email at info@virtualvettechs.com.

Rest assured that with Virtual Vet Techs, you have a reliable and knowledgeable partner who understands the unique demands of the veterinary industry. Let us support you in providing exceptional care to your patients.

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Why Choose Virtual Vet Techs

Seamless Customer Care Management

We understand the importance of staying connected to your patients. With our customer care management services, we handle administrative tasks, allowing you to focus on delivering exceptional care to your patients while ensuring a seamless experience for your clients.

Virtual Convenience

Our virtual nature means that distance is not a barrier. Whether you are located in London, ON or anywhere else, our virtual services can support your practice from anywhere. Enjoy the convenience and flexibility of accessing our assistance remotely.

Industry Knowledge and High Standards

Our team members have extensive experience and a deep understanding of the veterinary field. We maintain a high standard of care and professionalism, driven by our commitment to supporting veterinarians and upholding exceptional standards in the industry.

Experienced and Dedicated Team

Our team at Virtual Vet Techs consists of experienced and dedicated professionals who understand the challenges and demands of the veterinary field. With our expertise, we can provide reliable support and assistance tailored to your specific practice.

Personalized and Reliable Care

Unlike traditional call centers, we prioritize building a rapport with both veterinarians and their clients. When you reach out to us, you can expect a personalized and reliable experience, as the same dedicated team members will assist you every time.

Invaluable Triage Services

We go beyond simple appointment booking by offering invaluable triage services. Whether it’s assessing a pet’s condition or providing guidance on urgent situations, our experienced team can help you make informed decisions for the well-being of your patients.

General Admin

From the moment Virtual VetTechs comes on board, We are fully invested in your company. As experienced RVT’s we can help in a variety of ways. From answering your calls and scheduling appointments, to following up with your patients or summarizing lab reports.

Client Education

You want your clients to have everything they need to make well-informed and thoughtful decisions. Let us help you create customer care packets they will read.

Why Clients Love Us

“
Over the years of knowing Jenica I can very confidently say, in an industry where customer service is not always the priority, she thrives on it. She is a very competent, compassionate and caring individual not just for the furry family member but also their parents. Having her on your team will definitely improve your customer service, while the job gets done right.
Brent, Business DirectorNeighborhood Pet Clinic

“
Jenica is a pleasure to work with. She is friendly and personable. Very professional, insightful, and innovative. I’m so glad to have established a wonderful working relationship with her and look forward to seeing Virtual VetTechs grow to help more mobile veterinarians in need of relief from doing it all!!!
Dr. Erica Dickie, VeterinarianBlack Creek Mobile Veterinary Services

“
I started working with Jenica and Virtual VetTechs about a month ago, and I’ve been super happy. I was very overwhelmed with having to “wear all of the hats” as a vet and owner of a rapidly growing small business (house call vet service) in Los Angeles, and especially having to manage the increasing numbers of texts and emails from clients as my business has continued to grow.
Dr. Eve Harrison, VeterinarianMarigold Veterinary

“
Virtual Vet Techs has been a pleasure to work with. I’ve been in the field for many years, and the support from the team and clients are been overwhelmingly positive and beyond anything else I’ve experienced. I consider myself lucky to be affiliated with Virtual Vet Techs.
Brandy Teall