Welcome to Virtual Vet Techs

It’s like having a Virtual Vet Technician in your pocket.

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Virtual Vet Technician in London, ON

Welcome to Virtual Vet Techs, your trusted partner in supporting veterinarians in their practice. We understand the challenges that veterinarians face and our goal is to let you know that you are not alone. We offer a range of virtual vet technician services designed to assist you with research, education, and customer care management.

Unlike traditional call centers, Virtual Vet Techs is a team-based business that prioritizes building a rapport with both veterinarians and their clients. We believe in providing a more personal and reliable experience. When you reach out to us, you can expect to speak with the same dedicated team members who are familiar with your practice and the unique needs of your patients.

Virtual Vet Technician in London, ON

Our invaluable triage care sets us apart from other call centers. We go beyond simply booking appointments by offering specialized triage services. For example, if a cat is experiencing vomiting, our experienced virtual vet technician team can assess the situation and determine whether emergency care is necessary, providing you with crucial information to make informed decisions.

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Our Virtual Vet Technician Services

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Remote Customer Care Management

We excel in providing exceptional remote client care management. Our proficient team is always on guard to respond to calls and manage customer communications. This guarantees your veterinary practice operates seamlessly while you concentrate on the patients at hand.

We uphold the belief that quality customer service should never take a backseat, even when carried out from afar. Diligence permeates every aspect of our work—we schedule appointments meticulously, carry out follow-ups efficiently, and sum up lab reports skillfully—all remotely executed but packed with a personal touch!

Phone Support and Client Communication

Handling phone support with professionalism and care is our specialty. Our skilled technicians promptly address all calls, guaranteeing quick response and resolution for clients’ inquiries.

Whether it’s an emergency situation or a simple health concern about a pet, we provide accurate information while ensuring consistency in client communication.

Appointment Scheduling and

Handling the task of scheduling appointments and follow-ups for your veterinary clinic can be quite daunting. But, that’s our speciality. We streamline the booking process to make it effortless for your clients.

After each appointment, we manage all necessary follow-ups. This includes ensuring patients are reacting positively to treatments, as well as addressing any remaining concerns their owners may have. Our mission is to maintain optimal operation of your vet practice while increasing client contentment through flawless service and communication.

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Lab Report Summarization

We recognize the significance of condensed lab report summaries for veterinarians. Our skilled virtual vet technicians are here to assist you, ensuring that you receive all the essential details in a brief format.

By summarizing lab reports, we save you valuable time and effort, enabling you to concentrate on delivering top-notch care to your patients. Entrust us with this critical aspect of your practice, allowing you to remain connected to your patients while having more time for clinical work.

Research and Education Support for Veterinarians

Our commitment to providing veterinarians with comprehensive research and education support is unwavering. We recognize the importance of staying updated on the latest advancements in veterinary medicine to ensure top-notch patient care.

Our skilled team of experienced virtual vet technicians conducts thorough research on a wide range of topics, including new treatment options and emerging diseases. We gather relevant information and present it in a concise and organized manner, saving you time and effort.

Benefits of Using Virtual VetTechs

Using Virtual Vet Techs offers a multitude of benefits for veterinarians and their practices. First and foremost, our dedicated virtual vet technicians are experienced professionals who provide reliable and efficient communication management. We handle phone support and client communication, ensuring that your clients receive prompt assistance whenever they need it. This allows you to focus on the people in front of you while we take care of your clients over the phone.

Additionally, our virtual vet technician services are flexible and customizable to meet the specific needs of your practice. Whether you require remote customer care management or appointment scheduling and follow-up, we can tailor our services to fit seamlessly into your workflow.

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By outsourcing these tasks to us, you can save time and energy that can be better spent on providing quality care to your patients.

Furthermore, we are passionate about supporting veterinarians and their patients. We understand the challenges involved in running a veterinary practice, which is why we strive to alleviate some of the burdens by offering research and education support.

Overall, choosing Virtual VetTechs not only provides cost-effective solutions but also ensures that veterinarians have the necessary support they need to deliver exceptional care to their patients while maintaining a smooth-running practice.

Top Virtual Vet Technician in London, ON

Get a help with a Virtual Vet Technician in London, ON

At Virtual Vet Techs, we understand that your focus should be on your patients. That’s why we offer support as experienced customer care managers, ensuring that you stay connected to your patients while we handle the administrative tasks. We pride ourselves on our high standard of care and our ability to navigate the challenges of the veterinary field.

Distance is not a barrier for us, as we are a virtual service. Whether you’re located in London, ON or anywhere else, we can provide the support you need. To learn more about how Virtual Vet Techs can assist your practice, we invite you to set up a free consultation. Click below to get started. For inquiries, please reach out to us via email at info@virtualvettechs.com.

Rest assured that with Virtual Vet Techs, you have a reliable and knowledgeable partner who understands the unique demands of the veterinary industry. Let us support you in providing exceptional care to your patients.

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Why Choose Virtual VetTechs?

Why Clients Love Us

Over the years of knowing Jenica I can very confidently say, in an industry where customer service is not always the priority, she thrives on it. She is a very competent, compassionate and caring individual not just for the furry family member but also their parents. Having her on your team will definitely improve your customer service, while the job gets done right.

Brent, Business DirectorNeighborhood Pet Clinic

Jenica is a pleasure to work with. She is friendly and personable. Very professional, insightful, and innovative. I’m so glad to have established a wonderful working relationship with her and look forward to seeing Virtual VetTechs grow to help more mobile veterinarians in need of relief from doing it all!!!

Dr. Erica Dickie, VeterinarianBlack Creek Mobile Veterinary Services

I started working with Jenica and Virtual VetTechs about a month ago, and I’ve been super happy. I was very overwhelmed with having to “wear all of the hats” as a vet and owner of a rapidly growing small business (house call vet service) in Los Angeles, and especially having to manage the increasing numbers of texts and emails from clients as my business has continued to grow.

Dr. Eve Harrison, VeterinarianMarigold Veterinary

Virtual Vet Techs has been a pleasure to work with. I’ve been in the field for many years, and the support from the team and clients are been overwhelmingly positive and beyond anything else I’ve experienced. I consider myself lucky to be affiliated with Virtual Vet Techs.

Brandy Teall

Virtual Vet Technician

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Contact Virtual VetTechs today to learn how our virtual vet technician services can benefit your veterinary practice. Our dedicated and professional team is here to support you, so you can focus on providing the best care for your patients.

Don’t hesitate – reach out now and let us help streamline your practice!

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